Headphones · 2023 · Sony

Sony WH-CH720N

The WH-CH720N is Sony’s entry-to-mid-range noise-cancelling over-ear headphone. It offers ANC with the Integrated Processor V1 and Dual Noise Sensor, a 30 mm driver, Bluetooth 5.2 with SBC/AAC, simultaneous connection to two devices and wired use over 3.5 mm; battery life is up to 35 hours with ANC on and 50 hours off. At 192 g it is one of Sony’s lightest models. Independent testing measured over 40 hours of battery, found noise cancelling slightly below average for its class and criticised the plastic build; owners praise the light weight, sound and battery life.

WH-CH720N closed over-ear wireless headphones; black, white, blue and pink. The WH-CH710N (previous generation), WH-CH520 (no ANC) and the WH-1000X series are separate models.

Specifications

SpecificationValue
Noise cancellingActive noise cancelling with Integrated Processor V1 and Dual Noise Sensor; Ambient Sound mode

Microphones inside and outside each cup sample noise to generate an inverse signal; Ambient Sound mode lets you hear surroundings without removing the headphones.

Driver and frequency30 mm dynamic driver; 7–20,000 Hz (JEITA); 20–20,000 Hz over Bluetooth (44.1 kHz)
Bluetooth and codecsBluetooth 5.2; A2DP, AVRCP, HFP, HSP; SBC and AAC; about 10 m range

AAC works well as the default codec on iPhones; no high-bitrate codec is listed.

MultipointConnection to two Bluetooth devices at the same time

For example, you can switch between a phone and a laptop without re-pairing.

BatteryMusic up to 35 hours with NC on, 50 hours off; calls up to 35 hours NC on, 40 hours off; about 3.5 hours to charge over USB
Wired useDetachable cable of about 1.2 m with gold-plated L-shaped 3.5 mm plug; passive operation

When the battery runs out you can keep listening passively over the cable.

Microphone and processingPrecise Voice Pickup beamforming mic; wind noise reduction structure; DSEE

DSEE tries to restore high frequencies lost in compressed music files.

Impedance and sensitivityNC on 325 Ω / off 31 Ω (1 kHz); NC on 108 dB/mW / off 99 dB/mW
WeightAbout 192 g

From the manufacturer

Sony presents the WH-CH720N as a lightweight, ergonomic headphone that cancels noise with the Integrated Processor V1 and Dual Noise Sensor and uses DSEE to restore high frequencies lost in compressed music. Sony Thailand

Strengths and limitations

  • In SoundGuys’ standard test the battery lasted 40 hours 11 minutes with ANC on, above Sony’s 35-hour figure. Noise cancelling reduced low frequencies by about 20 dB (28 dB near 80 Hz), a little below average for the class. Default sound was rated as having exaggerated bass and upper treble that tires over long sessions; the app EQ can correct it. The mic handled background noise and wind well. The cups rotate flat but do not fold; the plastic build and headband seams felt rough, the vinyl pads can trap heat and the clamp may be tight with glasses. First pairing with an iPhone was troublesome, and controls cannot be remapped in the app.

    SoundGuys review (26 September 2023, updated 3 March 2025), one product.

    SoundGuys: Sony WH-CH720N review

Owner experiences and issues

  • Walmart’s 813 ratings average 4.3, with 72% five-star and 8% one-star. The three visible reviews (October 2026, June 2026, October 2026; verified purchases) praise the sound, noise cancelling, app settings, lighter weight than a previous pair and battery life; Dubbd writes after a month of use. The page’s review summary notes that isolation can fall short with loud noise. The visible texts mention no headband breakage or connection problems; the low-rated reviews were not visible, so their causes are unknown.

    Walmart US, WH-CH720N black listing (one review for the white colour); 3 visible of 236 written reviews; no incentive labels shown.

    Walmart: Sony WH-CH720N customer reviews

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Sources

  1. Sony Thailand: WH-CH720N specifications
  2. Sony Thailand: WH-CH720N product page
  3. SoundGuys: Sony WH-CH720N review
  4. Walmart: Sony WH-CH720N customer reviews