Headphones · 2023 · Sony

Sony WF-1000XM5

The WF-1000XM5 is Sony's premium noise-cancelling true wireless earbud: 8.4 mm drivers, 8 hours of battery with noise cancelling on, LDAC and LC3 support, multipoint and a wireless-charging case. Each earbud weighs 5.9 g and is smaller than before. Reviews rate the noise cancelling and microphones very highly; owners most often talk about the fit of the foam tips and the sensitivity of the touch controls.

WF-1000XM5 · Black, Platinum Silver, Smoky Pink; colours share the same hardware

Specifications

SpecificationValue
TypeClosed, dynamic true wireless in-ear; active noise cancelling
Driver8.4 mm
Frequency response20–20,000 Hz (44.1 kHz); 20–40,000 Hz with LDAC at 96 kHz / 990 kbps

The extended range applies only with LDAC-capable sources, mostly Android phones.

CodecsSBC, AAC, LDAC, LC3

LDAC carries more detail at a high bit rate; LC3 is the efficient codec designed for LE Audio. The profile list includes LE Audio profiles (TMAP, CSIP, MCP, VCP, CCP).

Battery (music)Up to 8 hours with noise cancelling on, 12 hours with it off

The figures are for one charge of the earbuds.

Battery (calls)Up to 6 hours with noise cancelling on, 7 hours with it off
ChargingEarbuds about 1.5 hours; case about 2 hours over USB; wireless charging on the case
BluetoothBluetooth 5.3; about 10 m range; multipoint

With multipoint the earbuds stay connected to two devices at once.

Sound featuresDSEE Extreme, Ambient Sound mode, Quick Attention

DSEE Extreme aims to restore detail lost in compressed music. Quick Attention lowers the music and lets outside sound in while a finger is held on the earbud.

Water resistanceIPX4 equivalent

It protects against splashing water; do not submerge.

WeightAbout 5.9 g per earbud (with M tips); case about 39 g
Case sizeAbout 64.6 × 40.0 × 26.5 mm
In the boxCharging case, Noise Isolation foam tips, reference guide, USB cable
Staying connected in the caseEarbuds may stay connected while in the case

Sony attributes this to earbuds not seating fully in the case or dirty charging contacts, and suggests opening and closing the case, updating the firmware and wiping the contacts with a dry cloth.

From the manufacturer

Sony presents the WF-1000XM5 with industry-leading noise cancelling, Hi-Res Audio Wireless sound quality and a smaller, lighter design. Sony Asia

Strengths and limitations

  • In Android Authority's measurement (using the SoundGuys test), the earbuds played for 9 hours 32 minutes with noise cancelling on, about two hours more than the WF-1000XM4. Noise cancelling is on a par with the AirPods Pro 2 and Bose QuietComfort Earbuds 2, and the microphones suppress background noise well. The buds are about 25% smaller than the XM4 and more comfortable, but mild discomfort set in after two and a half hours and they loosened while running; touch controls are sensitive and there is no swipe for volume.

    Android Authority, August 2023; purchased unit, three days of use.

    Android Authority: Sony WF-1000XM5 review

Owner experiences and issues

  • On Best Buy, 2,419 reviews of the black model average 4.3, and 83% recommend it. In the 20 reviews on the first page, sound, noise cancelling and battery of about 8 hours get the most praise. Zach says the foam tips hurt after an hour and silicone tips spoil the noise cancelling, AppleMKUltraPro and Zach note there is no wax mesh on the nozzle, DannyMcC says the foam tips pull out earwax and finds call quality weak, Mela says the tips do not stay in during workouts, and Gavang finds them too large for small ear canals. LUISU and AnnaliesaM are happy after 10 months to a year of use.

    Best Buy, WF1000XM5/B; all 20 reviews on the first page are verified and incentivised, all 4–5 stars. The page sorts the most liked first; the share of negative reviews cannot be drawn from this sample.

    Best Buy: Sony WF-1000XM5 customer reviews
  • On the Sony Community, Billou56 reports that with the earbuds and case fully charged, both dropped to 0% overnight and the earbuds would not turn on. Replies suggest changing the cable or charger and a factory reset, and finally point to Sony support; no resolution is recorded.

    Sony Community (France), a single user report; firmware version not stated. No prevalence or chronic fault can be drawn.

    Sony Community: WF-1000XM5 case-earbuds charging issue

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Sources

  1. Sony Asia: WF-1000XM5 specifications
  2. Sony Canada Support: WF-1000XM5 earbuds connect to my device while in the case
  3. Android Authority: Sony WF-1000XM5 review
  4. Best Buy: Sony WF-1000XM5 customer reviews
  5. Sony Community: WF-1000XM5 case-earbuds charging issue